Reputation Management

More honest reviews. Better replies.

Your Google reviews do the selling before anyone walks in. I help you earn more reviews from happy customers, answer the hard ones well, and flag the ones that break the rules.

Request a free audit See plans
Why it matters

People read reviews before they call.

Whether someone is choosing where to bowl, who to hire or which charity to support, your reviews are often the first impression. A few small habits make a big difference.

Ask

Happy customers rarely post

Most satisfied people never think to leave a review. A simple link, a QR code and the right moment to ask change that.

Reply

Silence looks like a shrug

An unanswered negative review tells readers nobody is listening. A calm, thoughtful reply shows them you care.

Flag

Some reviews break the rules

Spam, fake and off-topic reviews can be reported for removal under the platform’s own policies.

Plans

Start small, or hand it off.

Review Starter

A one time boost. Best first step for nonprofits.

$295one time

  • Google review link, QR code, and print-ready signage
  • Drafted replies to unanswered negative reviews
  • Staff playbook with scripts and reply templates
Get started

Reputation Management

Hands off review care, 90 days and beyond

$375/mo

Plus $1,250 setup. 3 month minimum.

  • Audit across Google, Facebook, Tripadvisor and Yelp
  • Removal requests for reviews that break the rules
  • Replies to new reviews within 48 hours
  • Everything in Starter, plus follow-up messages and 60 min staff training
  • Monthly report on review count and rating
Let’s talk

Honest reviews only. I never buy reviews, reward them, or filter out unhappy customers. That keeps your listing safe under Google’s rules and Canadian consumer law.

How it works

From first look to steady habit.

  1. Free audit

    I review your listings and show you where you stand, what’s working and what needs attention.

  2. Fix the basics

    Review links, QR codes and signage go up, and unanswered negative reviews get thoughtful replies.

  3. Train your team

    A simple playbook gives staff the words to ask for reviews and handle tough feedback.

  4. Keep it going

    On the monthly plan, I reply to new reviews within 48 hours and report on your progress every month.

Questions

Good questions, straight answers.

Can you delete our bad reviews?

Not just because they’re negative. Reviews that break a platform’s rules, like spam, fake or off-topic reviews, can be reported for removal, and the platform makes the final decision. For honest negative reviews, a good reply is usually the best answer.

Will you write or buy reviews for us?

No. I never buy reviews, reward them, or filter out unhappy customers. That keeps your listing safe under Google’s rules and Canadian consumer law.

Which platforms do you cover?

The monthly plan includes an audit across Google, Facebook, Tripadvisor and Yelp. Review Starter focuses on Google.

Is this only for businesses?

No. Nonprofits, churches and charities have reviews too, and they shape whether people volunteer, give or ask for help. Review Starter is the best first step for most nonprofits.

Where do I start?

With a free Reputation Discovery Audit. You’ll see where you stand before you spend anything. Request your audit.

Get started

See where you stand, for free.

A free Reputation Discovery Audit shows what’s working, what needs attention and where to start, before you spend anything.

Request a free audit