Website Support & Fixes

When your website breaks, I fix it.

Error messages, a broken update, a form that stopped sending or a site that won’t load at all. I’ll find the cause, fix it and tell you what happened.

Get website helpWhat I fix
What I fix

Common problems, handled.

How it works

From broken to fixed.

  1. Send me the details

    Your web address and what you’re seeing. Screenshots help.

  2. Diagnose first

    I find the cause and tell you what it will take before billable work starts.

  3. Fix and test

    I make the repair, test it, and back things up so there’s a safe copy.

  4. Plain language recap

    You get a short note on what broke, what I did and how to avoid it next time.

Ongoing care

Tired of things breaking?

Prefer to stop problems before they start? Monthly hosting and care plans include updates, nightly backups, uptime monitoring and malware scanning, plus support hours on the higher plans.

See care plans
Questions

Good questions, straight answers.

Do you only work on WordPress?

WordPress is the most common, but I also work on hand coded HTML sites and can take a look at other platforms. If it’s not something I can help with, I’ll tell you honestly.

Will I lose my content?

I make a backup before making changes, so there’s always a copy to fall back on.

Do I need to move my hosting?

No. I can work with your current host. If your hosting is part of the problem, I’ll explain your options.

Get help

Website acting up? Let’s take a look.

Send me your web address and what you’re seeing. I’ll get back to you with next steps.

Get tech help