When your website breaks, your email stops syncing or a login locks you out, you reach me directly. I fix it, explain what happened in plain language, and help make sure it doesn’t happen again.
Most organizations don’t have an IT person. That’s where I come in. Pick the area closest to your problem, or just tell me what’s going on and I’ll sort out where it fits.
Use the help form, email or text. A screenshot or a sentence or two is plenty to get started.
I figure out what’s going on and give you an honest estimate before any billable work begins.
You get the fix plus a plain language note on what happened, with no jargon and no guesswork.
If something could stop it from happening again, I’ll tell you. No pressure, just good advice.
1998
I’ve been building and fixing websites for nearly three decades, from hand coded HTML to WordPress and back again.
Direct
You talk to the person doing the work. No call centre, no ticket numbers, no starting over with someone new.
Plain language
You’ll always know what I did and why, so you can make good decisions about your tech.
“One of the things that I like most about working with Chris is that he has been very responsive when I have needed technical help.”
Jeff Krehmer, P.Eng. · President & Chief Engineer, Big Time Engineering
Pay as you go at $125/hour, with no plan or contract needed. Or get technical support hours built into a monthly hosting and care plan at a lower member rate.
See pricingNo. You can book help one problem at a time at the standard hourly rate. Plans make sense if you want ongoing care and a lower rate for extra time.
Yes. Many of my clients came to me with a site or email setup built by someone else. I’ll take a look first and tell you honestly what it needs.
Yes. I’m based in Edmonton and help organizations across North America by phone, email and screen share.
Say so when you reach out. If your website or email is down, tell me and I’ll treat it as a priority.
Nonprofits, churches and small businesses, especially teams without their own IT staff who need someone they can trust.
Tell me what’s going on and I’ll get back to you with next steps and an honest estimate.
Get tech help
